Privacy Policy

Who We Are

At artmadeshop, your trust means everything to us. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices you have regarding your information.

Important: artmadeshop does not sell, rent, or share your personal information with unrelated third parties.

1. Information We Collect
We collect personal data from a variety of sources, including when you make a purchase, create an account, or interact with our services. This may include:

  • Identity and Contact Information: Your name, email address, shipping and billing addresses, purchase history, support inquiries, favorite products, and any personal details you voluntarily provide.
  • Transaction Details: Depending on your selected payment method, we may collect the name used for payment, card type, and partial card/account information.
  • Technical Data: Your IP address, browser type and version, operating system, time zone, language, and device platform when accessing our website.
  • Marketing and Communication Preferences: Your choices regarding marketing emails and preferred methods of communication.

2. Information You Provide
You may voluntarily provide additional information, such as product reviews, photos, videos, location data, social shares, and comments. We treat this content with care and responsibility, respecting your intent and privacy.

3. How We Use the Information
We use the information you provide to:

  • Process your orders and handle payments
  • Provide customer service and resolve issues
  • Customize communications and product recommendations
  • Maintain your account and manage purchase history
  • Offer personalized experiences based on your preferences
  • Improve our website functionality and performance

4. Cookies and Tracking Technologies
We use cookies, Google Analytics, and web beacons to enhance your browsing experience, understand user behavior, and deliver tailored content. These technologies help us remember your preferences, show relevant products, and streamline your interactions with our store.

You may control or disable cookies via your browser settings, though doing so might affect certain features on our website.

To opt out of Google Analytics tracking, you may use the browser plugin available at: https://tools.google.com/dlpage/gaoptout

5. Email and Text Messaging
If you choose to subscribe, we may send up to 4 marketing messages per month via email or text, offering product updates and promotions. This service is free of charge.

To unsubscribe, simply email us at: [email protected]

6. Who We Share Your Data With
We only share your personal data with trusted partners who help us provide our services, including:

  • Payment processors, banks, and logistics providers
  • Service providers (e.g. website hosts, advertising partners like Google)
  • Government authorities when legally required

We never sell or rent your data to third parties.

7. How We Protect Your Personal Information
We use a range of security measures to keep your data safe, including:

  • SSL encryption for secure payment processing
  • Secure servers and systems
  • PayPal integration to avoid storing your financial data

While no system is completely immune to risk, we continuously update our security protocols to safeguard your information.

8. How Long We Retain Your Data
We retain your personal data for as long as your account is active or as long as needed to provide our services. In certain cases, we may retain limited data after your account is closed, to comply with legal obligations or prevent fraud.

9. Withdrawing Consent
You may withdraw your consent at any time or object to the processing of your data for legitimate reasons. Doing so may affect your ability to access some features or services.

To request changes or deletion of your data, contact us at: [email protected]

10. Reviewing and Updating Personal Information
You have the right to access your data, correct inaccuracies, or request deletion, subject to local laws. We may require identity verification before processing such requests.

To review or update your information, email: [email protected]

11. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and if significant, we will notify you via email. We encourage you to review the policy regularly to stay informed.

If you have any questions or concerns about our privacy practices, please contact us at: [email protected]